Returns & Exchanges
At Mad Dental Care, we want you to be completely satisfied with your smile. If you are not happy with your purchase, we offer a 30-day return policy for most unopened beauty and oral care products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization Number.
Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they remain sanitary and undamaged during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing